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Oct 31, 2016

Watching the Discovery Channel in his hotel room, Scott McKain noticed an aspect of anxiety that is true in business and in all aspects of life — and that requires a conscious choice on our part in order to deal with the issue.  This episode will also list a few helpful hints of what to do when you’re feeling a bit...


Oct 28, 2016

When a waiter in Omaha made a great recommendation at a lower price, it reminded Scott McKain of an important principle: doing the right thing is a great business practice. What would you have done? That's the topic of today's PROJECT DISTINCT. 


Oct 27, 2016

When we think of Uber, we think of the company that disrupted the taxi industry.  Guess what?  There's a new disrupter out for Uber, according to the Wall St. Journal -- and that's the topic of today's PROJECT DISTINCT.  What happens when disrupters get disrupted?  How do you avoid that for your business -- and your...


Oct 26, 2016

In a terrific book by Steve DiGioia on how waiters can get their customers to leave a bigger tip, there are great nuggets on what ALL of us need to be doing to tweak our language as we communicate with customers.  In today’s PROJECT DISTINCT, Scott shows us how we can improve not just our words, but our THINKING, as...


Oct 25, 2016

The World Series begins tonight -- and much of the attention has been on the Chicago Cubs, who have not played in the Fall Classic since 1945!  So, how did they "break the curse" and move from lovable losers to respected winners?  That's the topic of today's PROJECT...