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May 31, 2018

Today’s PROJECT DISTINCT continues our examination of how we can tell OUR stories in a dynamic and distinctive manner. Act Two of the compelling business story is known by many names: “raising the stakes,” “confrontation,” or “rising action” - Scott calls it “our search for resolution.”  No matter how...


May 30, 2018

We’ve all heard that “whoever tells the best story…wins!”  Yet few of us have really examined how we can tell OUR stories in a more compelling and distinctive manner.  Today’s PROJECT DISTINCT focuses upon what Scott McKain believes is the most missing element in business storytelling: an Act One that creates...


May 29, 2018

As Las Vegas casinos begin to charge for valet parking - and set minimums on how much you play the slots before you can have a free drink - they’re eliminating services that (rightly or wrongly) customers have come to EXPECT.  You cannot grow customer loyalty by eliminating or charging for elements of the...


May 28, 2018

On today’s episode, Scott discusses the pitfalls of retirement and the choice to be, or not to be distinctive.


May 25, 2018

On today’s episode, Scott discusses the pitfalls of retirement and the choice to be, or not to be distinctive.